gavel Legal Agreement

Terms of Service

Last updated: October 12, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and EasyVisa ("Company," "we," "our," or "us") regarding your use of our website and visa consultation services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access our services.

⚠️ Important: Please read these Terms carefully before using our services.

Description of Services

EasyVisa provides visa consultation and application assistance services, including:

  • Visa eligibility assessment and success rate calculation
  • Document review and verification assistance
  • Visa application preparation and submission support
  • Embassy appointment scheduling assistance
  • Interview preparation and training
  • Travel insurance and related services
  • Consultation and advisory services

Important Disclaimer: We are a consultation service and do not guarantee visa approval. Final decisions rest with the respective embassy or consulate.

User Responsibilities

Account Registration

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your account credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Provide false or misleading information
  • Use our services for fraudulent or illegal activities
  • Interfere with or disrupt our services or servers
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access our services without permission
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights

Fees and Payment Terms

Service Fees

Our services are provided for fees as outlined on our website or in our service agreements:

  • Consultation fees are due at the time of booking
  • Visa processing fees are separate from government fees
  • Additional services may incur extra charges
  • All fees are quoted in the applicable currency
  • Taxes may apply based on your location

Payment Terms

  • Payment is required before services are rendered
  • We accept various payment methods as indicated on our site
  • Failed payments may result in service suspension
  • Currency conversion rates may apply for international payments

Refund Policy

Consultation Services:

  • Refunds available if cancelled 24 hours before appointment
  • No refunds for completed consultations

Visa Processing Services:

  • Refunds available before document submission to embassy
  • No refunds after visa application submission
  • No refunds for visa rejections (as outcomes are not guaranteed)

Disclaimers and Limitations

No Guarantee of Visa Approval

IMPORTANT DISCLAIMER:

EasyVisa provides consultation and assistance services only. We do not guarantee visa approval, processing times, or specific outcomes. Final visa decisions are made solely by embassy or consulate officials and are beyond our control.

Service Availability

We strive to provide uninterrupted service but cannot guarantee:

  • Continuous, error-free operation of our website
  • Availability of services at all times
  • Compatibility with all devices or browsers
  • Freedom from viruses or other harmful components

Third-Party Services

We may use third-party services (payment processors, appointment systems, etc.). We are not responsible for the performance, policies, or actions of these third parties.

Limitation of Liability

To the maximum extent permitted by law, EasyVisa shall not be liable for:

  • Visa rejections or delays in processing
  • Loss of travel opportunities or expenses
  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Actions or decisions of government authorities
  • Technical issues or service interruptions

Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Intellectual Property Rights

All content on our website and services, including text, graphics, logos, images, and software, is the property of EasyVisa or our licensors and is protected by copyright and other intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or brand names without authorization
  • Create derivative works based on our content
  • Reverse engineer or attempt to extract source code

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including:

  • Violation of these Terms of Service
  • Suspected fraudulent or illegal activity
  • Extended inactivity
  • At our sole discretion

Upon termination, your right to use our services will cease immediately, but these Terms will remain in effect regarding your prior use.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be resolved through:

  1. Good faith negotiation between the parties
  2. Mediation, if negotiation fails
  3. Binding arbitration or court proceedings in [Your Jurisdiction]

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting updated Terms on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

Your continued use of our services after changes constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

EasyVisa Legal Department:

Email: [email protected]

Phone: +92 300 1234567

Address: [Your Business Address]

Website: www.easyvisa.com

Acknowledgment

By using EasyVisa's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.